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Customer Service

Your Local Industrial and Contractor Supplier

Call, Click, or Come By. We’ve Got You Covered!

Waco Corporate HQ

Temple

Fort Worth

Fort Worth Material
Handling Products

Experience And Knowledge

Sourcing Services


  • • We can find hard to find items
  • • We can cross-reference discontinued items
  • • Direct access to over 500 vendors

Safety Services


  • • Seminars are specific to the customer
  • • We contact the vendor experts specific to your needs
  • • The Goal: offer & arrange a solution with positive results
  • Click to find out more




Value Added Services

Flexible Payment Options

  • Cash/Checks/Debit Cards
  • Invoice per-order
  • Invoices accumulated - one-bill-monthly
  • All major credit cards
  • No minimum order charges
  • Electronic payment
  • Corporate charge cards
  • GSA Smart Pay
  • Payment plans for large purchases

Hassel Free Return Policy

  • Let us know what you'd like to do
  • No re-stocking charges on in-stock products
  • Other Conditions may apply on special orders

Quantity Discounts

  • Richards offers additional Discounts and stocking programs
  • Discounts for large quantities or item(s) usage warrents

eCommerce Solutions

  • 24/7 Pricing and Availability
  • Order online or on-site
  • Look at past order and invoice history
  • Create and save your own item lists
  • Manage and pay invoices

Cut to Length

  • Buy products the way you need them
  • We cut-to-length chain, cable / wire rope, hose & rope
  • We also apply and assembly fittings and couplers to chain and hose.

Hose Assemblies

  • Full line hose supplier
  • Has in-house capabilities to install fittings and couplers to your specifications and lengths
  • We have large stocks of industrial and hydraulic house

Order By Your Part Number

  • Add your part/Item number to our stock inventory
  • Inquire & place orders using your part/item numbers
  • All paper work will have the customers part/item number & Richards part number
  • This is fast and helps simplify your purchasing