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Coronavirus Updates

SAFELY REOPENING COUNTER SALES OPERATIONS ON MONDAY MAY 4TH, 2020

Beginning Monday May 4th, we will reopen our showroom to walk-in customers. In order to maintain a high level of personal safety for you, our customers, and our employees we will be implementing the following business practices.

  • Maximum of 4 customers at one time in our sales area
  • Adherence to all social distancing practices
  • Signage & floor markings for designated waiting areas
  • Masks/Gloves for sales team
  • Limited access to showroom aisles and sections
  • Restrooms will be employee-only
  • Frequent sanitization and disinfecting of sales area

Starting Monday, March 23rd, 2020, Richards Supply will suspend all counter sales operations. For the time being, we will support all in-store business through Will Call only. Just call the store when you arrive and we'll bring your order out to you. All other business operations will continue as normal.

There are multiple ways to place Will Call Orders:
  • computer ORDER ONLINE at RichardsSupply.com
  • local_phone CALL Your Local Store
  • email EMAIL Your Primary Sales Contact or Local Store
  • phone_android TEXT your order to 254-754-2351 (Waco Pick Up Only)
  • Thank you for your patience and understanding as we work to provide you the best customer service while trying to keep everyone safe and healthy.

    Please contact us any time with questions or concerns.